Automating Operations: Where to Start

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Automation has become a critical component of business operations in today’s digital age. Businesses can improve efficiency and productivity by automating routine tasks while freeing employees to focus on more critical studies.

According to a study by the McKinsey Global Institute, businesses that automate more than 30% of their operations can achieve up to a 25% increase in productivity. Furthermore, automation can potentially create $2 trillion in additional value for the global economy by 2025.

The benefits of automation are clear, and businesses that neglect to adopt this technology will likely find themselves at a disadvantage. However, it can be challenging to know where to start when it comes to automating operations.

Process Mapping

Process mapping documents the sequence of steps involved in completing a task or process. By creating a process map, businesses can identify inefficiencies and opportunities for improvement.

Process mapping can be beneficial for businesses that already have operations infrastructure. Companies can improve efficiency and productivity by identifying and automating redundant or inefficient tasks. In addition, process mapping can help companies to troubleshoot problems and optimize workflows.

For example, a business that manufactures and ships products might map the process from order to delivery. The company can identify steps that add little value or could be automated, such as manual data entry or quality control.

Workload Automation

Workload automation is the process of automating tasks related to managing workloads. This includes tasks such as scheduling, monitoring, and provisioning.

Workload automation can help businesses optimize their use of resources by ensuring that tasks are completed promptly and efficiently. In addition, workload automation can improve service levels and reduce operational costs.

Using devices to perform work

One common type of workload automation is job scheduling. Job scheduling software can automate starting, stopping, and managing jobs. This can include running reports, backing up data, and sending notifications.

Another type of workload automation is resource provisioning. Resource provisioning software can automate allocating and managing resources such as servers, storage, and networking devices. This can help businesses ensure that resources are used efficiently and that tasks are completed promptly.

Electrical breaker control panels are the primary type of equipment automated in an industrial setting. There will be a PLC or PAC connected to the control panel, receiving input from various sensors and devices throughout the factory or process area. The PLC/PAC will process these inputs and generate outputs to control various equipment and devices.

In a manufacturing setting, the most common type of device that is automated is a machine tool. A machine tool is a device that uses power to shape or form materials such as metal or plastic. Machine tools can be automated using CNC (computer numeric control) technology. With CNC, a machine tool is controlled by a computer program instead of a human operator.

CNC machines can operate 24 hours a day, seven days a week, without needing a human operator. This can improve efficiency and productivity while reducing labor costs.

Business Process Automation

Business process automation (BPA) is the practice of automating business processes. This includes invoicing, customer service, human resources, and supply chain management.

BPA can improve efficiency by reducing the need for manual input and increasing accuracy. In addition, BPA can free employees to focus on more critical tasks, such as strategic planning or innovation.

One common type of BPA is document management. Document management software can automate creating, storing, and retrieving documents. This can include tasks such as scanning, indexing, and archiving.

Another type of BPA is task management. Task management software can automate assigning, tracking, and completing tasks. This can help businesses ensure that functions are met promptly and efficiently.

Business process automation can help reduce the need for manual input and improve accuracy. In addition, BPA can free employees to focus on more critical tasks, such as strategic planning or innovation.

Business Activity Monitoring

Business activity monitoring (BAM) is tracking business activities in real-time. This includes sales, customer service, and supply chain management tasks.

BAM can help businesses identify trends and optimize operations in near-real-time. In addition, BAM can improve decision-making by providing visibility into business activities.

One common type of BAM is event management. Event management software can automate the process of tracking and responding to events. This can include tasks such as monitoring, alerting, and reporting.

Another type of BAM is workflow management. Workflow management software can automate the workflow process, which can help businesses ensure that tasks get completed promptly and efficiently. It can be used to monitor, route, and approve charges.

Final Thoughts

Operations automation can help businesses reduce the need for manual input and improve accuracy. Automation can also free employees to focus on more critical tasks, such as strategic planning or innovation. Businesses should consider their specific needs and requirements when selecting an operations automation solution.

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